VP, Facility Solutions

The VP of Facility Solutions directs the operations and future planning of credit union facilities and provides management and overview of the Credit Union’s security department.

Commercial Lender

The Commercial Lender is responsible for advising business customers of the credit union products available to meet their financial needs. They are responsible for evaluating the member’s application and credit worthiness and recommending approval of a loan and other products when appropriate. This position is responsible for developing new commercial business, expanding existing commercial member relationships, and working with members to develop long-term relationships.

Manager, Marketing Systems

The Marketing Systems Manager will be responsible for the management and optimization of marketing technology platforms, including marketing automation tools and analytics platforms, to support marketing initiatives and drive business growth.
 

Marketing Content Specialist

The Marketing Content Specialist is a creative and strategic professional responsible for developing and executing content strategies that engage current and potential Credit Union members. This role involves crafting compelling content across multiple channels, including digital, print, and social media, to support the Credit Union’s brand, products, and services. The ideal candidate will have a strong understanding of marketing principles, excellent writing skills, and the ability to adapt messaging to different audiences.

President/CEO

The President/CEO is responsible for the management and direction of Y-12 Federal Credit Union, ensuring stability through sound financial stewardship, operational efficiencies and member satisfaction within the guidelines of applicable laws and regulations. This position serves in an executive capacity on the Credit Union's Leadership team, which shares responsibility for developing strategic and annual business plan, achieving corporate objectives and consistent with the core values, principles, and culture of the Credit Union.

Call Center Agent

The purpose of this position is to identify and provide information regarding Credit Union products and services that will benefit members. This includes processing member's requested financial transactions over the phone via digital channels and using video technology via Personal Teller Machines (PTM) in an omni-channel fashion. This position provides prompt, professional, and courteous service to internal departments, retail branches, and members.

Virtual Teller

The purpose of this position is to identify and provide information regarding Credit Union products and services that will benefit members. This includes processing member's requested financial transactions over the phone via digital channels and using video technology via Personal Teller Machines (PTM) in an omni-channel fashion. This position provides prompt, professional, and courteous service to internal departments, retail branches, and members.