Y-12 Federal Credit Union will be an innovative
financial partner, transforming
the lives of our members and communities by developing lasting relationships
while delivering WOW
- To our members/owners for making a positive difference in their financial lives.
- To our communities for improving the welfare of all.
- To our heritage for financial soundness and fiduciary accountability in all that we do.
- Dedicated to providing best-in-class member service while continuously seeking any and all opportunities for personal and organizational improvement.
- Continually seeking to build meaningful relationships with our members and employees, set upon a cornerstone of trust and respect.
- We get the job done with a total team effort, going the extra mile every day to create a fun and productive environment for our members and our employees.
We will identify your financial needs and offer a solution that will improve your financial life.
We will provide you with accurate and timely information.
We will express our appreciation for your business.
We will treat you with respect and maintain the highest standards of professionalism.
We will always call you by your name.
We will take ownership of your request.