Contact

Y-12 Federal Credit Union
501Lafayette Drive
Oak Ridge, TN 37830

Contact Information

All calls:	865-482-1043
Toll Free:	800-482-1043

[email protected]

Credit Union Hours

Monday – Friday
9:00am to 5:30pm
Saturday
9:00am to 12:00pm


 

Lost or Stolen Debit/Credit Cards

To report a lost or stolen Debit Card, please call 865-482-1043, 800-482-1043 or
after business hours, 800-449-7728.

To report a lost or stolen VISA Credit Card, please call 800-449-7728.




 

Personal Teller Machine Hours

Monday - Friday
7:00am to 7:00pm
Saturday
9:00am to 2:00pm

Online, Mobile, Phone Banking

Helpdesk
[email protected]

Card Services

ATM, debit and credit cards
[email protected]

Accounting /Financial Services

Accounts Payable, Payroll Deduction
[email protected]

Business Development

Employee Presentations, Benefit Fairs, Trade Shows
[email protected]

Business Services

Business Accounts, Business Loans
[email protected]

Collections

Repossessed vehicles for sale, Delinquent Accounts
[email protected]

Deposit Operations

ACH, Wire Transfers, Remote Deposit Capture, Member Privilege, IRAs, Share Drafts, Check Orders
[email protected]

Investments and Retirement

Annuities, Insurance, Financial Planning
[email protected]

Loan Origination

Loan Questions - New Loans, new applications and Line of Credit Increases
[email protected]

Loan Service Solutions

Loan Questions - Existing Loans
[email protected]

Marketing

Advertising
[email protected]

Donation Request
[email protected]

Mortgage

Mortgage information, Pre-Qualifications
[email protected]

Branch Offices

Cedar Bluff Branch

[email protected]

Clinton Branch

[email protected]

Clinton I-75 Branch

[email protected]

Eagleton Branch

[email protected]

East LaFollette

[email protected]

Farragut Branch

[email protected]

Hardin Valley Branch

[email protected]

LaFollette Branch

[email protected]

Maryville Branch

[email protected]

North Knoxville Branch

[email protected]

Oak Ridge Branch

[email protected]

Powell Branch

[email protected]

Roane County

[email protected]

Sevierville Branch

[email protected]

Board of Directors

In order to contact the Volunteer Board Members, please address to:
P.O. Box 2512; Oak Ridge, TN 37831-2512.
 

• Ron Honeycutt, Chairman
• David Rupert, Vice Chairman
• Sam Pelchar,Treasurer
• Lloyd Jollay, Secretary
• Hilary Shreter
• Hurtis Hodges
• Tom Fisher

Supervisory Committee

In order to contact the Supervisory Committee, please address to:
P.O. Box 4393; Oak Ridge, TN 37831-4393
 

• Hilary Shreter, Chairman
• David Liles
• Chris Dean
• Kevin Cress