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Y-12 Federal Credit Union
501Lafayette Drive
Oak Ridge, TN 37830

Contact Information

Member Service Center
Monday - Friday 8:30am to 5:30pm
Saturday 8:30am to 12:00pm

All calls:	865-482-1043
Toll Free:	800-482-1043

Y12info@y12fcu.org

Lost or Stolen Debit/Credit Cards

If your debit card is lost or stolen or you notice suspicious transactions, you can turn off your debit card in our Mobile App. Select Card Controls from the menu. If you find it a few minutes later, simply turn it back on. If not, come into any branch for a new debit card.

You may also report a lost or stolen Debit Card during business hours by contacting our Member Service Center (above). For after business hours, please call 1-866-839-7482.

To report a lost or stolen VISA Credit Card, please call 800-449-7728.

FREQUENTLY ASKED QUESTIONS

CONNECT WITH US

Secure Messaging

If you have specific questions about your account, please log into Online Banking or Mobile Banking and use the Message feature to send us a secure message.

Chat

Chat with us to get your questions answered in real time. Look for the blue Live Chat icon on many pages of our website.

General Questions

If you have a general question, send us an email at Y12info@Y12FCU.org.

Home Lending

Connect with a Home Lending Advisor

Business

Connect with a Business Professional

Feedback

We love to hear your feedback! Please share your member experience with us!

OUR DIRECTORS

Board of Directors

In order to contact the Volunteer Board Members, please address to:
P.O. Box 2512; Oak Ridge, TN 37831-2512.

Ron Honeycutt, Chairman
David Rupert, Vice Chairman
Sam Pelchar, Financial Officer
Lloyd Jollay, Secretary
Hurtis Hodges
Tom Fisher
David Liles

Supervisory Committee

In order to contact the Supervisory Committee, please address to:
P.O. Box 4393; Oak Ridge, TN 37831-4393

Hilary Shreter, Chairman
Kevin Cress, Secretary
Chris Dean