Claim Forms

 

ATM Claim Form  This form is used for any ATM error complaints you may have.

Dispute Plastics Form  If you have a dispute on a credit or debit card, please provide documentation.

Fraud Plastics Claim Form  Please use this form if you have fraudulent activity on your debit or credit card.

Overseas Authorization Form  If you will be traveling overseas, please use this form to authorize your debit or credit card for transactions or let us know using Card Controls within Mobile Banking.

Official Check Stop Payment Form  Use this form to stop a payment on a Y-12 FCU Cashier's Check, Teller Check or Money Order. 

Stop Payment on ACH Form  Use this form to stop payment on an ACH transaction.

Written Statement of Unauthorized for Credit  Let us know if you have an unauthorized credit on your account. 

Written Statement of Unauthorized for Debit  Let us know if you have an unauthorized debit on your account. 


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