Careers
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We are proud to be recognized for our people-first culture as a 2025 USA Today Top Work Place!
CULTURE
We're people helping people.
Why our employees love it.
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"I have the opportunity to help people every single day and helping people is what I am passionate about."
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"I feel they really care about my growth and development. I am able to maintain a great work-life balance and continue to be appreciated for my hard work."
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"I feel valued, respected, and appreciated. Our team is one where we 'make the magic happen.' I love hearing the ideas for innovation and then being given ample opportunity to grow and develop the 'magic.'"
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Director, Deposit Operations
The Director of Deposit Operations is responsible for leading and managing all aspects of deposit operations for the Credit Union, with a focus on delivering efficient, accurate, and compliant services. This role oversees daily operations including ACH processing, wire transfers, remote deposit capture, overdraft protection programs, IRAs, check processing, returns, and business banking services. The Director ensures the highest level of operational integrity and customer service while maintaining compliance with all applicable regulations and internal policies. We are seeking a dynamic and engaging leader to manage our hybrid work team.
Learn more Learn more about Backoffice OperationsOperations Efficiency Analyst
The Operations Efficiency Analyst is responsible for analyzing and improving the efficiency of operational processes across the credit union. This role leverages data-driven insights to identify opportunities for streamlining workflows, reducing costs, improving service delivery, and enhancing staff productivity. The analyst collaborates cross-functionally with departments such as Retail Banking, Digital Channels, Compliance, Risk, and IT to ensure operational excellence and customer satisfaction.
VP, Data
The VP of Data will be responsible for transforming our data ecosystem, ensuring that data-driven insights enhance member experiences, operational efficiency, and strategic decision-making. This role will oversee big data management, AI and machine learning innovation, and data governance, ensuring compliance, security, and scalability in all data operations. The VP of Data must also be an effective communicator and change agent, ensuring that data-driven innovation is embedded across all business functions. This role will lead all activities related to database system operations and reporting performed by the data management team.
Learn more Learn more about Information TechnologyFREQUENTLY ASKED QUESTIONS
We've got answers:
- All employees who join our team share the characteristics below:
- Have a passion for serving our members and communities
- Are committed to our purpose
- Have personal integrity and accountability
- Have an aptitude for innovation, collaboration, and continuous improvement
- Like to have FUN
- Submit your resume and application online by visiting our Career Center. You also can apply on Indeed with Easy Apply. We appreciate your interest in employment with us!
- Once applications have been reviewed, selected candidates will be contacted by Human Resources for an initial phone interview. After the initial phone interview, candidates will be contacted to schedule an interview with the hiring manager.
- We have 16 branches throughout East Tennessee.
We also have an Operations Center located at 2375 Cherahala Blvd., Knoxville, TN 37932
- Once selected for an available position, a full-time employee should remain in that position for at least six months prior to transferring. A part-time employee should remain in that position for at least 90 days prior to transferring to a full-time position.
- Full-Time Positions
- 40 hours per week
- View our detailed list of benefits: Full-Time Benefit Summary
Part-Time Positions- 20 - 30 hours per week
- View our detailed list of benefits: Part-Time Benefit Summary
- Please connect directly to our Talent Acquisition Specialist.
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