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Meet Your Video Banking Agents

 
Amy  Filyaw

Amy 

Outbound Sales Representative
AFilyaw@y12fcu.org

865-482-1043, ext. 8538
865-340-4626

Emily Swanson


Emily 

Member Service Consultant 
ESwanson@y12fcu.org

865-482-1043
 
Ashley Ray

Ashley 

Outbound Sales Representative
ARay@y12fcu.org

865-482-1043, ext. 8678
865-340-4633


Dedra 

Member Service Leader
DMiller@y12fcu.org

865-482-1043
 

Connect with Us Anywhere!



Let us bring the branch experience to you through our online video service pilot! You can be one of the first members to try this new digital experience.

 

Here are a few of the video banking services we are currently testing:    

  • New Accounts

  • Account Maintenance

  • Loan Maintenance

  • Debit Cards


Availability:

  • Monday - Friday

  • 11:00 a.m. to 2:00 p.m.
     

As a thank you for helping us test these new video services, you can have lunch on us! After your appointment, we will deposit $10 into your account.  We will also enter you into our monthly drawing for a $100 Amazon gift card.
 

Once scheduled, you will receive an email with important details about your video appointment. If you don’t get the confirmation email, be sure to check your email spam or junk folder to be safe. Some members find that adding videobanking@y12fcu.org to their trusted email list helps to ensure they get the email. If you’re not sure how to do this, no problem, just check your spam or junk folder if you don’t get a confirmation email shortly after scheduling your appointment.
 
We look forward to adding more service options soon.


 

Connect with Video Banking

 

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