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Y-12 News > Personal Teller Machines coming soon to several branches
Personal Teller Machines coming soon to several branches

Personal Teller Machines coming soon to several branches
Posted on 12/6/2018


Over the next few months, we'll be converting the drive-thru at several branches with Personal Teller Machines. These machines utilize the latest technology to provide faster, more efficient transactions without sacrificing the personal touch and exceptional service that you expect.  Most transactions can be completed using this technology at hours that are more convenient to your schedule.  A centralized group of tellers control the machines and personally assist you with each transaction. For your convenience, our Personal Teller Machines offer extended hours - Monday thru Friday 7am to 7pm and Saturday 9am to 2pm. 


Installations dates will begin soon and continue through March at the following branches: 
Clinton I-75 - January 15th
Powell - Januarry 29th
Lafollette - February 22th
Roane County - March 11th

Each branch drive-thru will be closed for approximately 1-week during the renovation.  Please pardon our mess as we upgrade to serve you better!

Watch our social media platforms for any updates.



What is a Personal Teller Machine (PTM)?

It is a two-way video chat that allows you to communicate with our expert tellers without sacrificing the personal touch and exceptional service you expect from Y-12 FCU.

 

What are the benefits of a PTM?

Extended Drive-Thru Hours

7am - 7pm  Monday - Friday
9am -
2pm  Saturday

 

Face-to-Face Personal Member Service

Speed and Convenience of Transaction Time

What can you do at a PTM?

Deposit Cash or Check
Withdraw Cash
Cash a Check
Transfer Money
Make a Loan Payment

Also functions as an ATM