Y-12 News > New Phone System Feature
New Phone System Feature

New Phone System Feature
Posted on 4/20/2017


Last year, we implemented a new phone system with many features available to enhance your member experience.  Coming soon, you will be able to hear account information while you wait. This new feature will require your member account number. When you enter your account number, you will be able to hear your account balance for savings and checking; your last deposit and withdrawal; you will also hear the amount due for your loan payment and when the payment is due. 

Our goal with this new feature is to enhance your member experience with us.

If you need assistance with your member number, please let us know when your call is answered.