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  Online Banking
More About CyberLink Security...

Q: I am considering opening a CyberLink account with Internet Access. What type of security do you offer?
A: The confidentiality of our members/owners account information is a primary concern for your credit union and we have built a security system within our CyberLink service that safeguards your money and keeps your account information private.
  • We use several layers of technology to prevent unauthorized users from gaining access to our CyberLink network. Our security professionals manage a sophisticated networking architecture that includes screening routers, filtering routers, and firewalls. In addition, we use software from Netscape Communications that incorporates full RSA data encryption to ensure security and privacy of transactions.


  • We make sure all CyberLink sessions are encrypted. This means your password, as well as all information relating to you and your accounts employ the transformation of data into a format that can be safely transmitted, without fear of anyone intercepting and reading the information.
Q: What can I do to protect my accounts and personal information while using the CyberLink Service?
A: The confidentiality of our members/owners account information is a primary concern for your credit union and we have built a security system within our CyberLink service that safeguards your money and keeps your account information private.
  • Use the latest browser versions of either Netscape Communicator or Internet Explorer to take advantage of the latest in security features for Internet Access. Netscape Communicator and Microsoft Internet Explorer display the security of their browser with either a key or lock in the lower portion of your browser. You may visit either one of the browser sites to obtain additional information about security associated with your level of browser software.


  • Never reveal your password. Change your password often to ensure secure access to your account(s). You can easily change your password under the Maintenance area within CyberLink.


  • Make sure that no one is physically watching as you enter your password.


  • Remember to exit the CyberLink service when leaving your computer. If the computer is left unattended and a valid User I.D. and Password have been entered, anyone can view and even perform transactions.


  • Our CyberLink service may be used in 15-minute increments to ensure the security of your account.


  • Contact us immediately if you feel someone other than yourself has obtained access to your PIN. Upon account verification, we can provide you with the ability to access your account and allow you to select your new password.
Q: Why can't I move back and forth quickly through pages I've already viewed? CyberLink has to reload the page every time I want to go back to it.
A: CyberLink's use of Secure Socket Layering (SSL) technology does not allow the caching of images received. This security feature prevents unauthorized users from viewing your confidential account information after you have completed a CyberLink session.

Q: Why did I get a "Connection Expired" message while in CyberLink?
A: As a security feature, CyberLink automatically signs you off after a period of fifteen minutes of inactivity. The solution is to sign back onto CyberLink.

Q: How do I get the latest Internet Explorer or Netscapte Browser Version?
A:


 

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