About Your Y-12 Card and Target Stores
You probably have heard of the recent security breach at Target department stores that exposed millions of accounts nationwide to possible criminal fraud.
Unfortunately, we have learned that if you used your Y-12 FCU credit or debit card at Target November 27-December 15, 2013, Target allowed your financial information to be compromised.
In order to protect you from fraud, if you used your Y-12 FCU credit or debit card at Target during the time period listed above, we will be re-issuing you a new debit card. You will receive your new card(s) no later than January 31, 2014. As always, please activate your new card immediately upon receipt and shred your old card.
We understand that replacing cards creates an inconvenience for many members. Debit cards give us direct access to our money, which we use throughout our day for purchases large and small. For this reason, we will keep your current card(s) active until your new card arrives (or until January 31, 2014, whichever comes first).
Please remember that any auto-payments that you may have set up on your card will need to be updated to your new card information. Frequent auto-payments include (but are not limited to):
- Memberships (fitness centers, Netflix, AARP, etc.)
- Payments (medicine, loans, insurance, school lunch cards for kids, etc.)
- Giving (charities, foundations, churches, etc.)
Some people believe that if fraud has not already occurred, then their account is safe. This is not true! Once your account information has been compromised it will always be at risk for fraud. That information will reside forever with criminals that will seek the opportune time to use it. It may be immediately or it may be months into the future.
Again, we will automatically re-issue your debit card in order to protect your financial security. No action is required by you. You will continue to use your existing card as normal until the new card arrives.
Y-12 Federal Credit Union is committed to keeping our members as safe as possible. We utilize the industry’s most robust security tools and practices to ensure member safety and security. If you have any questions or concerns regarding how best to protect the financial information that were compromised by Target’s breach, please visit our website at www.Y12FCU.org or call 865-482-1043 (toll free at 800-482-1043).
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